WELCOME TO DOGWOOD STATE BANK

We are honored to welcome the Community First Bank Customers to Dogwood State Bank.  Together, we’re building a stronger, brighter future for our communities.
 

Dogwood State Bank and Community First as community banks are driven by a commitment to personal connections and warm relationships. The bonds we’ve cultivated over the years run deep, firmly rooted in the very communities we proudly serve. As we move forward as one institution, it is both a privilege and an honor to continue standing as a trusted partner, personally assisting each of our customers in realizing their unique financial aspirations. 

 

CONVERSION

BOOKLET

Outlined below are important dates to be aware of during this conversion process.
 
October 18th - October 20th, 2024
ACCOUNT CONVERSION PROCESS

October 21st, 2024
COMMUNITY FIRST WILL REOPEN AS DOGWOOD STATE BANK

August 1st, 2024
LEGAL CLOSE

October 8th, 2024 @ 3:00pm
PEOPLE PAY WILL NO LONGER BE AVAILABLE

October 11th, 2024 @ 11:00am
e-BILLS ACCESS WILL BE DISABLED

October 17th, 2024 @ 5:00pm
MOBILE AND CONSUMER ONLINE BANKING WILL NO LONGER BE AVAILABLE

October 15th, 2024 @ 8:00pm
MOBILE DEPOSIT WILL NO LONGER BE AVAILABLE

Copyright © 2024. All rights reserved.

Bank Hours


Lobby:

Mon-Thurs: 9am - 5pm

Fri: 9am - 6pm


Drive-Thru:

Mon-Thurs: 8:30am - 5pm

Fri: 8:30am - 6pm

As of October 21, 2024 customers will have access to 19 locations across 3 states.  Community First Bank customers will continue to experience the same trusted partnership with the knowledgeable professionals who live and work in your communities.

 

SOUTH CAROLINA

WALHALLA
P.O. Box 1097
3685 Blue Ridge Blvd
Walhalla, SC 29691
Phone: (864) 638-2105

SENECA
1600 Sandifer Blvd
Seneca, SC 29678
Phone: (864) 882-2575

SENECA-NORTH
P.O. Box 459
449 Hwy 123 Bypass
Seneca, SC 29678
Phone: (864) 886-0206

ANDERSON
P.O. Box 5106
4002 Clemson Blvd
Anderson, SC 29621
Phone: (864) 222-2440

GREENVILLE
P.O. Box 26898
210 Brendan Way
Greenville, SC 29615
Phone: (864) 775-3480

GREENVILLE
944 S. Main Street
Greenville, SC 29601
Phone: (864) 252-9296


WILLIAMSTON
P.O. Box 247
208 East Main St
Williamston, SC 29697
Phone: (864) 847-5109

WESTMINSTER
P.O. Box 185
306 East Windsor St
Westminster, SC 29693
Phone: (864) 647-5487

NORTH CAROLINA

DALLAS
202 West Trade St
Dallas, NC 28034
Phone: (704) 323-4090

CHARLOTTE
800 East Arrowood Rd
Charlotte, NC 28217
Phone: (704) 565-0774

CHARLOTTE
5955 Carnegie Boulevard
Charlotte, NC 28209
Phone: (980) 287-2217


FAYETTEVILLE
225 Green Street, Suite 102
Fayetteville, NC 28301
Phone: (910) 500-1509


FRANKLIN
143 Porter Street
Franklin, NC 28734
Phone: (828) 220-4336

GREENVILLE
4051 S. Memorial Drive
Winterville, NC 28590
Phone: (864) 775-3480


MOREHEAD CITY
5039 Executive Drive
Morehead City, NC 28557
Phone: (252) 727-5558

RALEIGH (HQ)
5401 Six Forks Road, Suite 100
Raleigh, NC 27609
Phone: (919) 863-2293

SANFORD
2222 Jefferson Davis Hwy
Sanford, NC 27332
(919) 897-5776

WILMINGTON
1131 C Military Cutoff Road
Wilmington, NC 28405
(910) 239-9548

TENNESSEE

ELIZABETHTON
632 E Elk Ave
Elizabethton, TN 37643
Phone: (423) 543-1000

JOHNSON CITY
1811 W. State of Franklin Rd.
Johnson City, TN 37604
Phone: (423) 650-4002


CURRENT DOGWOOD STATE BANK LOCATIONS

Will the Branch hours change?

Branch Hours – Branch lobby and drive through hours will not change.  See Branch Location section for a full listing of locations and hours.


Where do I call for immediate questions?

Call Center – Effective August 1, 2024, the CFB call center 877-881-2130 will be transitioned to the DSB (833) 349-3226.  Customers may select the option for the desired location.  Each location has voicemail established and a commitment to follow up with customers within 24 hours.


Will my Online Banking username and password change?

Online Banking First Time Login – When logging in for the first time, customers will input their existing username.  Then click Forgot to initiate the Account Recovery process. Input your username and email associated with the account and click Next.  Select the method to receive reset instructions.


Will my account number change?

Account number - Your account number will remain the same unless you are notified of a change in a separate mailing. 


Will my routing and transit number change?

Routing & Transit Number – The new routing and transit number is 053112466. Please be sure to use this new number beginning October 21, 2024.


Can I use my current checks and deposit slips?

Checks & Deposit Slips – Although the Community First routing number will change, you may continue to use your existing checks and deposit slips. When you need to order new checks, you can order directly online, by phone or in person. If you order checks from a source other than Dogwood State Bank, please contact your local branch to obtain important bank-specific information prior to placing your order.


Will my automatic drafts and deposits be interrupted?

Automatic Drafts & Deposits – To ensure your automatic drafts and deposits continue without interruption, please be sure to update your routing and transit number to 053112466, with the appropriate companies.


When will I receive my account statements?

All account holders receiving monthly statements, paper or electronic, will receive a final Community First Bank paper statement dated October 18, 2024. Accrued interest will be posted on October 18, 2024 for all interest-bearing accounts. Consumer account statements will be mailed the 15th of every month beginning November 15, 2024. Business statements will be mailed at the end of the month, beginning October 31, 2024.


Will I still have access to my historical account statements?

After October 21, 2024, customers will have access to the previous 3 months of statements via eStatements in Dogwood State Bank Online Banking, Business Electronic Banking, or Treasury Management. Branch team members will be able to access statements older than 3 months should customers need older statement copies. Customers may print statements older than 3 months prior to October 18, 2024 if needed.

See more FAQs click here.

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You Have Questions - We Have Answers

As we move through this exciting change together, we will keep you up to speed on specific actions you need to take. In the meantime, here are the answers to questions you might have about the merger.

NMLS# 1816607

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PDF VERSION
 
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COMMUNITY FIRST BANK FULL WEBSITEDOGWOOD STATE BANK FULL WEBSITE

TIMELINE

OF EVENTS

Good thru October 21, 2024

October 21st, 2024
WEBSITE TRANSITION

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